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LEGAL NOTICE

Identifying data:

Trade name: Hodoki
Fiscal address: P.O. Box 6043, C/ Doctor JJ Domine nº 13, CP 46011 de Valencia, Spain
Email: legal@hodokisandals.com

Javier M.G.

In compliance with the duty of information contained in article 10 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, the following data is reflected below:

You are visiting the website www.hodokisandals.com owned by HODOKI, with registered office at Apartado Postal 6043, C/ Doctor JJ Domine nº 13, CP 46011 de Valencia, Spain.

Web hosting

https://waopress.com/
Contact: https://waopress.com/contactanos/

Users

The purpose of these conditions (hereinafter Legal Notice) is to regulate the use of the Hodoki website, which is made available to the public.

Access and/or use of this website attributes the condition of USER, who accepts, from said access and/or use, the general conditions of use reflected herein. The aforementioned conditions shall be applicable regardless of the general contracting conditions which, where applicable, are mandatory.

Use of the portal

www.hodokisandals.com provides access to a multitude of information, services, programmes or data (hereinafter, "the contents") on the Internet belonging to Hodoki or its licensors to which the USER may have access.

The user assumes responsibility for the use of the portal. This responsibility extends to the registration that may be necessary to access certain services or content. In this registration, the USER will be responsible for providing truthful and lawful information. As a consequence of this registration, the USER may be provided with a password for which he/she will be responsible, undertaking to use it diligently and confidentially.

The USER undertakes to make appropriate use of the contents and services (e.g. chat services, discussion forums or newsgroups) that Hodoki offers through its portal and, by way of example but not limitation, not to use them for:

 

    • Engaging in activities that are unlawful, illegal or contrary to good faith and public order.

    • Disseminate racist, xenophobic, pornographic-illegal, terrorist apology or human rights offence content or propaganda.

    • Causing damage to the physical and logical systems of Hodoki, its suppliers or third parties, introducing or spreading computer viruses or any other physical or logical systems that could cause the aforementioned damage.

    • Attempt to access and, where appropriate, use the e-mail accounts of other users and modify or manipulate their messages.

    • Use the website and the information contained therein for commercial, political, advertising or any other commercial purposes, in particular by sending unsolicited e-mails.

Hodoki reserves the right to remove any comments and contributions that violate respect for the dignity of the person, that are discriminatory, xenophobic, racist, pornographic, that violate youth or childhood, public order or safety or that, in its opinion, are not appropriate for publication. In any case, Hodoki will not be responsible for the opinions expressed by users through forums, chats or other participation tools.

Data protection

All matters relating to data protection policy are set out in the privacy policy document.

Contents. Intellectual and industrial property

Hodoki owns all the intellectual and industrial property rights of its website, as well as the elements contained therein (including but not limited to: images, photographs, sound, audio, video, software or texts; trademarks or logos, colour combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.), owned by Hodoki or its licensors.

All rights reserved. By virtue of the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution and public communication, including making available, of all or part of the contents of this website, for commercial purposes, in any medium and by any technical means, without the authorisation of Hodoki, are expressly prohibited.

Disclaimer of warranties and liability

THE USER acknowledges that the use of the website and its contents and services is carried out under their sole responsibility. Specifically, by way of example, Hodoki assumes no liability in the following areas:

 

    • The availability of the functioning of the website, its services and contents and its quality or interoperability.

    • The purpose for which the website serves the purposes of the USER.

    • Infringement of current legislation by the USER or third parties and, specifically, of the intellectual and industrial property rights owned by other persons or entities.

    • The existence of malicious codes or any other harmful computer element that could damage the USER's computer system or that of third parties. It is the responsibility of the USER, in any case, to have adequate tools for the detection and disinfection of these elements.

    • Fraudulent access to the contents or services by unauthorised third parties, or, where appropriate, the capture, elimination, alteration, modification or manipulation of messages and communications of any kind that said third parties may carry out.

    • The accuracy, veracity, currency and usefulness of the contents and services offered and the subsequent use made of them by the USER. Hodoki will use all reasonable efforts and means to provide up-to-date and reliable information.

    • Damage caused to computer equipment during access to the website and damage caused to USERS when caused by faults or disconnections in telecommunications networks that interrupt the service.

    • Damages or losses arising from circumstances arising from unforeseeable circumstances or force majeure.

In the event that there are forums, the use of the same or other similar spaces, it must be taken into account that the messages only reflect the opinion of the USER who sends them, who is the only person responsible. Hodoki is not responsible for the content of the messages sent by the USER.

Modification of this legal notice and duration

Hodoki reserves the right to make any modifications it deems appropriate to its portal without prior notice, and may change, delete or add as much content and services provided through the same, as well as the way in which these are represented or located on its portal.

The validity of these conditions shall depend on their exposure and shall remain in force until they are modified by other duly published conditions.

Links

In the event that www.hodokisandals.com includes links or hyperlinks to other Internet sites, Hodoki will not exercise any type of control over these sites and contents. Under no circumstances will Hodoki assume any responsibility for the contents of any link belonging to an external website, nor will it guarantee the technical availability, quality, reliability, accuracy, comprehensiveness, veracity, validity and constitutionality of any material or information contained in any of these hyperlinks and other sites on the Internet. Likewise, the inclusion of these external connections does not imply any type of association, merger or participation with the connected entities.

Exclusion rights

Hodoki reserves the right to deny or withdraw access to the portal and/or the services offered without prior warning, at its own request or at the request of a third party, to those users who do not comply with the content of this legal notice.

General

Hodoki will pursue the breach of the present conditions as well as any improper use of its portal, exercising all civil and criminal actions that may correspond to it by law.

Applicable law and jurisdiction

The relationship between Hodoki and THE USER will be governed by current Spanish legislation. All disputes and claims arising from this legal notice shall be resolved by the Spanish courts and tribunals.

Minors

www.hodokisandals.com addresses its services to users over 18 years of age. Minors under this age are not authorised to use our services and should not, therefore, send us their personal data. We inform that if such a circumstance arises, HODOKI is not responsible for the possible consequences that may arise from failure to comply with the notice set out in this clause.

COOKIES POLICY

We also inform you that in order to improve your browsing experience, manage the content of your basket, offer you our personalised advice, and inform you online about our offers for customers or partners, our website uses cookie implantation and IP storage devices. The cookie is a file that we place on your computer, the sole purpose of which is to simplify your browsing on www.hodokisandals.com (this cookie cannot contain viruses or be executed, because it is not an active file). The cookie can only be read by Hodoki and by you, and you can delete it if you wish, by accessing your browser options. See the help menu for more information.

Use of cookies

The website www.hodokisandals.com owned by HODOKI uses cookies.

Cookies are files that are downloaded to your computer when you access certain websites. Cookies allow a website, among other things, to store and retrieve information about the browsing habits of a user or their computer and, depending on the information they contain and the way they use their computer. They also improve the browsing process, as they allow the website to offer the user information that may be of interest to them depending on the use they make of the content of the website.

If you do not wish to receive cookies, please configure your internet browser to erase them from your computer's hard drive, block them or warn you if they are installed. To continue without changing your cookie settings, simply continue on the website.

Consent

The cookies we use do not store any personal data or any type of information that could identify you, unless you wish to register voluntarily in order to use the services we make available to you or to receive information about promotions and content of interest to you.

By browsing and continuing on our website you are indicating that you are consenting to the use of the aforementioned cookies, and under the conditions contained in this cookies policy. If you do not agree, please send an email to legal@serpis.sianadigital.com

How to block or delete installed cookies:

You can allow, block or delete cookies installed on your computer by configuring your browser options. You can find information on how to do this, in relation to the most common browsers in the links below:

Explorer: https://support.microsoft.com/es-es/kb/278835

Chrome: http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647

Firefox: http://support.mozilla.org/es/kb/Borrar%20cookies

Safari: http://support.apple.com/kb/ph5042

We inform you, however, of the possibility that the deactivation of a cookie may prevent or hinder browsing or the provision of the services offered on the website.

Modifications

The website www.hodokisandals.com is owned by HODOKI may modify this cookies policy according to legal requirements or in order to adapt said policy to the instructions issued by the Spanish Data Protection Agency.

For this reason, we advise users to visit it periodically. When significant changes are made to this cookie policy, they will be communicated to users, either via the website or by email to registered users.

PRIVACY AND PERSONAL DATA PROTECTION.

At HODOKI we are committed to protecting your data as much as we protect our own. We only store data that is strictly necessary to provide you with a better service. And, of course, we want you to know exactly, clearly and straightforwardly, how our privacy policy works.

Our privacy policy describes the way in which HODOKI collects and uses your data, in compliance with current legislation as set out in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (GDPR), as well as in compliance with applicable national data protection legislation.

Therefore, if at any time we make any significant changes to our privacy policy, either to improve your experience using our service or to adapt it to current regulations, we will post them on this page and notify you by any other means of contact (e.g. email) so that you can review them.

What are personal data?

Pursuant to current legislation, personal data is considered to be any information that directly or indirectly identifies a natural person. Information that has been pseudonymised, dissociated or aggregated and therefore does not allow a natural person to be identified is not considered personal data.

In addition, HODOKI guarantees that it has adopted the appropriate security measures in its facilities, systems and files. Your personal data will be treated confidentially, in accordance with applicable law, to protect against unauthorised access, unlawful processing or accidental loss.

RESPONSIBLE

Who is the Controller of the processing of your personal data?

Identity: HODOKI.
C.I.F.: 29071910-W
Postal address: Apartado Postal 6043, C/ Doctor JJ Domine num 13, CP 46011-Valencia.
E-mail: legal@hodokisandals.com
Data Protection Officer: Javier M. G.

PURPOSES

In compliance with the provisions of the European General Data Protection Regulation 2016/679, as well as any applicable national law, we inform you that HODOKI processes the personal data you provide us with for the following purposes:

    1. To process your registration as a customer, manage the purchase process and manage your contractual relationship with us.

    1. Sending commercial communications about HODOKI products, as well as carrying out promotional and advertising activities of our own or third parties by any means (e-mails, SMS, PUSH notifications, postal mail, etc.), which may be of interest to you, based on the study and segmentation of the data collected while browsing the website, the data provided by filling in any form, as well as those derived from the commercial relationship or delivery of the products purchased. Furthermore, if you do not wish to receive any more advertising, you only have to log in to your account and deactivate the sending of newsletters and communications.

    1. Creation of commercial profiles based on information obtained from internal and external sources, with the aim of sending you personalised advertising and analysing your purchasing behaviour.

    1. To carry out statistical studies that allow us to improve our services and to carry out basic administrative tasks.

    1. Prevention of abuse and fraud.

    1. Transfer of data to public bodies and authorities (administrative or judicial), provided that they are required to do so in accordance with legal and regulatory provisions.

DATA RETENTION PERIOD

Personal data will be retained for the duration of the contractual relationship, or you request deletion or portability, as well as for as long as necessary to comply with legal obligations. Current legislation requires financial records to be kept for a certain period of time.

If you withdraw your consent or object to the processing, the data will be blocked and will no longer be processed, and will be kept for a period of 4 years for the purpose of making claims or defending ourselves against possible claims.

LEGITIMACY

The legal bases for the processing of your personal data corresponding to each of the purposes are as follows:

- Purpose (1): The performance of a contract with Hodoki in connection with the purchase of products.

- Purpose (2): Express consent given to Hodoki when collecting your personal data.

- Purposes (3) and (4): Express consent given to Hodoki at the time of collection of your personal data in connection with profiling based on external sources and the satisfaction of a legitimate interest pursued by Hodoki in connection with profiling based on internal sources.

- Purposes (5): Compliance with the legal obligations applicable to Hodoki.

TARGET

The personal data provided to Hodoki will not be passed on to any third party, except to those third parties whose intervention is necessary for the correct management of the service provided (carriers, financial institutions, etc.).

In addition, your data may also be transferred to public bodies and authorities (administrative or judicial) in those cases in which a legal regulation establishes it.

RIGHTS

You have the right to access your personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.

In certain circumstances, you may request that we restrict the processing of your data, in which case we will only keep it for the purpose of pursuing or defending claims.

In certain circumstances and for reasons related to your particular situation, you may object to the processing of your data. HODOKI will stop processing your data, except for compelling legitimate reasons, or the exercise or defence of possible claims.

Likewise, you may exercise your right to data portability, as well as withdraw the consents provided at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

If you wish to exercise any of your rights you can contact us by sending a written communication to the email address legal@hodokisandals.com or by writing to our postal address HODOKI. Apartado Postal 6043 C/ Doctor JJ Domine num 13, CP 46011-Valencia (Spain), indicating the name and surname, user and email with which you registered. The request to exercise any of your rights must be accompanied by a copy of an official document that identifies you, ID card, NIE or Passport.

Likewise, we inform you that you may contact the Spanish Data Protection Agency and other competent public bodies for any claim arising from the processing of your personal data.

SHIPPING

Spain (Peninsula)

Paq Premium (24h):

    • Home delivery - 2€.

    • Office and CityPaq - 1€.

    • Free of charge from €50

Standard Pack (48h - 72h):

    • Home - Free of charge

    • Office and CityPaq - Free of charge

Spain (Ceuta, Melilla, Balearic Islands) and Portugal

Paq Premium (24h):

    • Home delivery - 5€.

    • Office and CityPaq (Portugal NO)- 4€.

    • Free of charge from €50

Standard Pack (48h - 72h):

    • Home delivery - 3€.

    • Office and CityPaq (Portugal NO)- 2€.

    • Free of charge from €50

Spain (Canary Islands)

Paq Premium (24h):

    • Home delivery - 9€.

    • Office and CityPaq - 8€.

    • Free of charge from €50

Standard Pack (48h - 72h):

    • Home delivery - 8€.

    • Office and CityPaq - 5€.

    • Free of charge from €50

Europe ZONE A (5 - 10 days)

Austria, Belgium, Switzerland, Germany, Denmark, France, Great Britain, Netherlands, Italy, Portugal Island, Luxembourg, Sweden, Czech Rep., Estonia, Lithuania, Latvia, Poland, Slovenia

    • 7€

    • Free of charge from €50

Europe ZONE B (5 - 10 days)

Europe Countries Not included in A, Croatia, Cyprus, Finland, Hungary, Iceland, Malta, Romania, Russian Federation, Serbia, Slovakia, Turkey, Slovakia, Finland and Iceland

    • 12€

    • Free of charge from €80

International Orders (7 - 21 days)

    • For international orders outside the European Union - 17€.

If your order is destined for a country outside the European Union, shipping may be subject to duties, taxes or other charges due to local and/or customs laws. This means that we will ship the product but HODOKI will not be responsible for any customs charges or local taxes. The recipient of such an order will be responsible for such additional costs. Such customs processes may cause delays.

ORDER PLACEMENT

To place an order you need to log on to www.hodokisandals.com You must add the product you wish to purchase to the basket, according to the indications shown on the screen, filling in the order form provided and validating it. It is essential that the information on the invoicing and shipping form is correct, as Hodoki will reproduce exactly what is written, without modifying letters, capital letters, punctuation marks, etc. All the specifications and other details that the buyer wants in the product, must be transmitted at the time of placing the order. In the event that the customer does not specify his customisations, Hodoki will choose the details by default, without the customer being able to refuse it. Hodoki is not obliged to ask the customer for the details that may be missing from their order in order to send it. However, Hodoki may, in cases where it detects an error, contact the customer at the email address provided on the form to request clarification of the missing information. In this case, the delivery period will be suspended, and will be resumed when the customer responds to the request made by Hodoki. If in the previous case, and 60 days have elapsed since the request for additional information by Hodoki, the buyer does not send any reply, the order will be considered cancelled, and the price will not be refunded.

Once the customer has placed the order, with the inclusion of all the details and specifications desired, and has paid the price, and therefore the purchase order has been validated, no changes will be accepted and the customer will have 14 days to return the goods in their original box and with all the elements contained in the package sent and the return form completed. 

The prices and offers presented on the website are valid solely and exclusively for online orders placed at www.hodokisandals.com. The validation of the order by the customer expressly implies knowledge and acceptance of these general terms and conditions as part of the conclusion of the contract. Unless there is proof to the contrary, the data recorded by Hodoki constitutes proof of all the transactions carried out between Hodoki and its customers. Hodoki will file the electronic document in which the contract is formalised and this will be accessible. Once the purchase has been made and as soon as possible, always within 24 hours of the purchase, Hodoki Customer Service will send you a proof of purchase by e-mail. The minimum purchase is 38€ except in special promotions.

RIGHT OF WITHDRAWAL AND RETURNS

We love what we do and you come first. If you don't fall in love with your Hodoki, you can return them to us within 14 days (except for personalised Hodoki, which cannot be exchanged or returned, except for manufacturing defects). 

Only returns previously authorised by Hodoki will be accepted. To request an exchange of size or return, the buyer can contact Hodoki at the following email address customer@hodokisandals.comindicating the order number and the reason for the return, or request it through the following link: https://hodokisandals.com/contact

Once the return has been authorised by Hodoki, the buyer must send the product to the following address:

Identity: HODOKI.
P.O. Box: 6043, C/ Doctor JJ Domine num 13, CP 46011-Valencia.
Once we have received the goods and checked that they are in perfect condition, we will proceed to refund the money or send a new product, which will consist of the same article if the customer so wishes. The refund will be made using the same payment method used to make the purchase.

In the event of receiving a wrong product not included in the buyer's order, Hodoki will be responsible for providing the solution at no additional cost to the customer. The process will be to collect the wrong product and deliver the correct one in the same service. If, on the other hand, it is a question of errors or inespecifications attributable to the purchaser when placing the order, the purchaser will be responsible for all shipping costs.

CUSTOMER SERVICE

You can contact Hodoki's customer service at customer@hodokisandals.com.

AVAILABILITY OF PRODUCTS

The selection of products offered on www.hodokisandals.com is valid as long as the products are visible on the website, within the limits of available stock. Each product's data sheet indicates the period within which we can dispatch it.

SHIPPING METHODS AND DELIVERY TIMES

The selection of products offered on www.hodokisandals.com is valid as long as the products are visible on the website, within the limits of available stock. Each product's data sheet indicates the period within which we can dispatch the product. If the goods are in stock, the shipment is made on the next working day and has a delivery time of between 24h and 72h in Peninsula, please consult the delivery time for the rest of the countries. Hodoki does not deliver cash on delivery.

PAYMENT

Hodoki offers you various payment methods so that you can choose the one that suits you best or best suits your needs: Payment by Credit Card or Wallet: you can use Visa, MasterCard, Amex, Google Pay, Apple Pay. If you pay by VISA or MasterCard, your card will be charged in deferred mode, i.e. at the time of shipment. In this way, only the items shipped will be charged at the time of shipment. In the event that the POS informs the customer that the card has been refused, the order will be automatically cancelled and the customer will be informed of the cancellation online. For payments made with cards issued outside Spain, the issuing bank must be a member of the Secure Electronic Commerce Security Protocol (CES). Payments with cards that do not comply with this requirement will not be accepted.

CONSUMER GOODS GUARANTEE

In accordance with the General Law for the Defence of Consumers and Users and other complementary laws, all Hodoki products are guaranteed for 2 years from delivery and we will proceed, as appropriate, to repair, replace, reduce the price or refund the amount of the product. If you need to make a warranty claim, please contact us via email at customer@hodokisandals.com . This guarantee does not cover possible breakage or wear and tear caused by use. The consumer and user must inform the seller of the lack of conformity within 6 months of becoming aware of it.

If any product is manipulated by a third person outside Hodoki, it will automatically lose its guarantee and therefore the right to repair, replacement, price reduction or refund of the product.

APPLICABLE LAW. SUBMISSION TO JURISDICTIONS

Purchases and sales made on www.hodokisandals.com are subject to Spanish legislation. In the event of any conflict or discrepancy arising in the interpretation or application of these contractual conditions, the Courts and Tribunals which, where appropriate, will hear the matter, will be those provided for in the applicable legal regulations regarding competent jurisdiction, in which, in the case of end consumers, the place of fulfilment of the obligation or the domicile of the purchasing party is taken into account.[/vc_column_text][/vc_column][/vc_row]